Knowledge Base/Tango Knowledge Base/Solutions to Common Problems

I'm having problems receiving Tango calls

Tango Support
posted this on January 25, 2011, 19:30


If you are experiencing difficulties receiving Tango calls, this can be due to a number of reasons. One of them is due to your account not being verified and another is a weak Internet connection so please ensure you have a strong network connection.  Try Tangoing when both sides are on Wi-Fi and then when both sides are on the cellular network to see if there is a difference.  Check the links below for more troubleshooting steps.


To resolve this issue, please try these steps:

- For Android Devices Click Here

- For Apple Devices Click Here


Related Articles

See Also: 

- I'm getting "Email Validation Required"

- I can't see my friends in the Tango Contacts list















Did this help?

No, I am still experiencing difficulties and need to contact support


Topic is closed for comments