Knowledge Base/Tango Knowledge Base/Tango for Apple Devices

(Apple) I'm not receiving Tango notifications

Tango Support
posted this on July 19, 2013, 17:48

Make sure that your Tango account is verified and that you are connected to a reliable network connection.  To receive calls on your device you must allow 'Push Notifications' for Tango. 

 

To allow Push Notifications for Tango:

 - Tap on the Settings app on your device 

 - Tap on Notifications 

 - Tap on Tango under Notification Center

 - Make sure Allow Notifications, Sounds, Badge App Icon, and Show on Lock Screen are all turned ON.

   Also make sure ALERT STYLE WHEN UNLOCKED is set to Banners or Alerts

    

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