Knowledge Base/Tango Help Page/Tango for Apple Devices

(Apple) I'm not receiving notifications

Tango Support
posted this on July 19, 2013, 17:48

To receive calls and texts on your device you must allow push notifications for Tango. 

To allow push notifications for Tango:

 - Tap on the Settings app on your device 

 - Tap on Notifications 

 - Tap on Tango under Notification Center

 - Make sure Allow Notifications, Sounds, Badge App Icon, and Show on Lock Screen are all turned ON.

Also make sure ALERT STYLE WHEN UNLOCKED is set to Banners or Alerts

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